Terms Of Service

Before using the online English conversation lessons provided by A-1 English School (hereinafter referred to as “the School”), please carefully read the following Terms of Service. By using our services, you are deemed to have agreed to these terms.

Article 1 (Service Content)
The School provides online English conversation lessons via Zoom. Lessons may include conversation practice, test preparation, grammar instruction, and other support tailored to individual needs.

Article 2 (Reservations and Payment)

  • Single lessons can be booked through the reservation page.

  • If you wish to purchase a lesson package, please contact us via the inquiry form.

  • Payment must be completed in advance (bank transfer or other specified methods).

Article 3 (Cancellations and Rescheduling)

  • Cancellations or changes must be made at least 24 hours in advance.

  • Cancellations made less than 24 hours before the lesson are not eligible for refunds or rescheduling.

  • If the instructor needs to postpone a lesson, an alternative date will be arranged.

Article 4 (Validity Period)

  • A 4-lesson package is valid for 30 days from the date of purchase.

  • An 8-lesson package is valid for 60 days from the date of purchase.

  • Any unused lessons after the validity period will expire and are non-refundable.

Article 5 (Prohibited Acts)
The following actions are prohibited:

  • Recording or filming lessons without permission

  • Disruptive behavior toward the instructor or other students

  • Providing false information

Article 6 (Disclaimer)

  • Please ensure your internet connection and equipment are functioning properly. The School is not responsible for issues caused by the student’s devices or internet connection.

  • In cases where lessons cannot be provided due to unavoidable circumstances such as natural disasters or emergencies, the School will respond with either rescheduling or a refund.

Article 7 (Changes to the Terms)
The School may revise these Terms of Service as necessary. Revised terms take effect once published on our website.

Contact Information
If you have any questions, please feel free to contact us via the inquiry form.