Privacy Policy

Last Updated: September 8, 2026

This Privacy Policy explains how A-1 English School (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website, book a lesson, or contact us. We respect your privacy and comply with Japan’s Act on the Protection of Personal Information (APPI) and other applicable data protection laws.

1. Business Information

Business Name: A-1 English School
Owner: John Haines
Location: Asahikawa, Hokkaido, Japan
Email: second.wind.japan@gmail.com

2. Information We Collect

We collect only the information necessary to provide our services, including:

  • Name and email address when you contact us or book a lesson.
  • Scheduling details such as preferred lesson dates and times.
  • Payment information (processed securely by PayPal; we do not store full payment card details).
  • Technical data such as IP address, browser type, and usage information (collected automatically by our website host, Squarespace).

3. How We Use Your Information

We use your information to:

  • Schedule and conduct online English lessons.
  • Process payments securely.
  • Communicate with you about bookings, cancellations, payments, or lesson-related matters.
  • Improve our website and service quality.

We do not send marketing or promotional emails unless you have separately and explicitly requested them.

4. Third-Party Services

We use trusted third-party providers that may process your data under their own privacy policies:

5. Data Retention

We keep student records, including booking and payment-related details, for up to three (3) years after the final lesson or until you request deletion, whichever comes first.

6. Data Security

We take reasonable steps to protect your data through secure servers, encrypted communications, and limited access. However, no online system is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

Because some students may live outside Japan, your information may be transferred to and processed in other countries (for example, by Squarespace, Zoom, Google, or PayPal). We take care to handle such transfers in accordance with applicable privacy laws.

8. Your Rights

You may request to access, correct, or delete your personal information at any time by contacting us at second.wind.japan@gmail.com.

9. Cookies

Our website, hosted by Squarespace, may use cookies and analytics tools to understand site traffic and improve your browsing experience. You can control or disable cookies through your browser settings.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on this page with the updated date.

11. Contact

If you have any questions about this Privacy Policy or how your data is used, please contact:

A-1 English School
Owner: John Haines
Email: second.wind.japan@gmail.com
Asahikawa, Hokkaido, Japan