Legal Notice Based on the Act on Specified Commercial Transactions
| Business Name | A-1 English School |
|---|---|
| Representative | John Haines |
| Location | Asahikawa, Hokkaido, Japan (full address disclosed without delay upon request) |
| Phone Number | +81-90-9434-2604 |
| Email Address | second.wind.japan@gmail.com |
| Website URL | https://www.a-1-english-school.com |
| Service Name | Online private English lessons (conversation, business English, IELTS preparation, and related tutoring) |
| Sales Price | Sales prices are listed on the Lesson Pricing page. Prices are shown in points, with 1 point treated as approximately ¥1 unless otherwise stated. |
| Additional Costs | Internet connection fees, device costs, and any PayPal or bank transfer fees are the customer’s responsibility. |
| Payment Methods | PayPal (and any other payment method specified on the website at the time of purchase) |
| Payment Timing | Payment must be completed before the lesson or before points/lesson bundles are activated, as applicable. |
| Service Delivery | Online lessons are provided at the reserved date and time via Zoom or Google Meet. |
| Cancellations & Refunds | Lessons canceled at least 24 hours in advance may be rescheduled. Cancellations made less than 24 hours before the start time, or missed lessons without notice, are non-refundable and the relevant points are considered used. Expired points or lesson packages are non-refundable. If we cancel a lesson and cannot provide a suitable alternative, the relevant points will be restored or a refund will be provided as appropriate. |
| System Requirements | A PC or mobile device capable of running Zoom or Google Meet, with a stable internet connection and a quiet environment. |
Additional Notes
- The full business address will be disclosed promptly by email upon customer request.
- This notice is provided in accordance with Japan’s Act on Specified Commercial Transactions.