Privacy Policy

Last Updated: October 31, 2025

This Privacy Policy explains how A-1 International English School (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website, book a lesson, or contact us. We respect your privacy and comply with Japan’s Act on the Protection of Personal Information (APPI) and other applicable data protection laws.

1. Business Information

Business Name: A-1 International English School
Owner: John Haines
Location: Asahikawa, Hokkaido, Japan
Email: second.wind.japan@gmail.com

2. Information We Collect

We collect only the information necessary to provide our services, including:

  • Name and email address when you contact us or book a lesson.
  • Scheduling details such as lesson dates and times.
  • Payment information (processed securely by PayPal).
  • Technical data like IP address and browser type (collected automatically by Squarespace).

3. How We Use Your Information

We use your information to:

  • Schedule and conduct online English lessons.
  • Process payments securely.
  • Communicate with you about bookings, cancellations, or payments.
  • Improve our website and service quality.

We do not send marketing or promotional emails.

4. Third-Party Services

We use trusted third-party providers that may process your data under their own privacy policies:

5. Data Retention

We keep student records, including booking and payment details, for up to three (3) years after the final lesson or until you request deletion, whichever comes first.

6. Data Security

We take reasonable steps to protect your data through secure servers, encrypted communications, and password-protected access. However, please note that no online system is 100% secure.

7. International Data Transfers

As our students may live outside Japan, your information may be transferred to and processed in other countries. We ensure that such transfers are handled in accordance with applicable privacy laws and with care to protect your data.

8. Your Rights

You may request to access, correct, or delete your personal information at any time by contacting us at second.wind.japan@gmail.com.

9. Cookies

Our website, hosted by Squarespace, uses cookies and analytics tools to understand site traffic and improve your browsing experience. You can control or disable cookies through your browser settings.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on this page with the updated date.

11. Contact

If you have any questions about this Privacy Policy or how your data is used, please contact:

A-1 International English School
Email: second.wind.japan@gmail.com
Asahikawa, Hokkaido, Japan